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REvelio

The Process

Client Portal Terms of Service

Governing access by buyers, sellers, and other clients to the REvelio Client Portal provisioned by their agent.

DocumentREvelio Client Portal Terms of Service
CompanyRevelio Process Incorporated
EffectiveMay 19, 2026
Applies ToBuyers, sellers, and other clients invited to a REvelio Client Portal by their agent
ExcludesLicensed agent subscribers — see Agent Terms of Service
GoverningState of California

1. What Is REvelio?

REvelio is a real estate transaction management platform. Your real estate agent uses REvelio to manage your transaction from the time your purchase or sale agreement is signed through closing.

Your agent has invited you to access a Client Portal — a personal, real-time view of your transaction. This portal allows you to track your transaction progress, access documents, and communicate with your agent through the platform.

REvelio is a technology service provider acting on behalf of your agent. We do not represent you as a buyer or seller, and we are not a real estate brokerage. Your agent and their brokerage remain your real estate professionals.

2. Accepting These Terms

By activating your Client Portal access, you agree to these Client Portal Terms of Service. If you do not agree, do not activate or use your portal.

If you have questions about your transaction or the information in your portal, contact your agent directly.

3. Your Portal Access

Your Client Portal gives you access to:

Your portal access is provided at the invitation of your agent. Your agent controls what information is visible in your portal and may modify or revoke your access at any time.

4. The AI Assistant in Your Portal

Your Client Portal includes an AI assistant that can answer questions about your transaction. This AI:

Communications sent through the portal, including AI responses, are associated with your agent's account. Your agent remains responsible for the accuracy of information provided through the portal.

5. Your Data in the Portal

The information in your Client Portal relates to your real estate transaction. This includes:

This information is collected and processed by REvelio on behalf of your agent. Your agent, as your real estate professional, is the primary party responsible for how your data is used. Please refer to your agent's privacy policy or contact them directly with questions about how they use your personal information.

REvelio's handling of your data as a service provider is described in the REvelio Consumer Privacy Policy.

6. Acceptable Use

When using your Client Portal, you agree not to:

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVELIO PROCESS INCORPORATED IS NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE CLIENT PORTAL, INCLUDING DELAYS IN TRANSACTION MILESTONES, ERRORS IN AI-GENERATED CONTENT, OR INTERRUPTIONS IN PORTAL ACCESS.

Your remedies for any issues with your real estate transaction lie with your agent and their brokerage, not with REvelio.

8. SMS Communications

If your agent has enabled SMS notifications for your portal, you may receive text message updates about your transaction. To opt out of these messages, reply STOP or contact your agent. Message and data rates may apply.

9. Portal Termination

Your Client Portal access may be deactivated by your agent at any time, including at the close of your transaction. Following portal deactivation, you will no longer have access to your portal information through REvelio. Obtain copies of any documents you need from your agent before your transaction closes.

10. Governing Law

These Client Portal Terms are governed by the laws of the State of California. Any disputes relating to your use of the Client Portal shall be resolved in the courts of Orange County, California, or through binding arbitration as specified by your agent's agreement with REvelio.

11. Contact

For questions about your transaction: contact your agent directly.

For questions about these Terms or your portal: info@revelioprocess.com

Revelio Process Incorporated · 2108 N ST STE N., SACRAMENTO, CA 95816 · revelioprocess.com

© 2026 Revelio Process Incorporated · revelioprocess.com · Consumer ToS · Effective May 19, 2026